Effective Date: 15th July 2025
At Eish Clothing (“we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://eish.co.ke, make a purchase, or engage with us online.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register, place an order, or contact us, we may collect:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third parties)
b) Automatically Collected Data
When you browse our website, we may collect:
- IP address
- Browser type and device
- Pages visited and time spent
- Referral source
- Cookies and tracking pixels
2. How We Use Your Information
We use your data to:
- Fulfill and manage your orders
- Communicate about your order or account
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt-in)
- Detect and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
- Trusted third-party providers (e.g., payment processors, delivery services)
- Government or law enforcement if required by law
- Marketing tools like Google Analytics or Facebook Pixel, to improve your experience
4. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing emails at any time (via unsubscribe link)
5. Cookies
Our website uses cookies to improve user experience and track analytics. You can control or disable cookies in your browser settings.
6. Data Security
We implement strong security measures to protect your data, including SSL encryption and secure payment gateways. However, no system is 100% secure, and we cannot guarantee absolute protection.
7. Children’s Privacy
Our site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Eish Clothing
Email: hello@eish.co.ke
Phone: [+254 704139212]